Reduce manual services? Travelers seem to have a preference for the customized experiences offered by the Metaverse
Please no humans, just robots.
As the new crown epidemic is gradually coming to an end, people have resumed their yearning for outdoor activities.Travelers expect bots to book tours, not humans。
In the Metaverse, users have the option to view rooms in the virtual world before booking accommodation without human. The epidemic has made users seem more willing to interact with robots.
Recent research from Oracle Hospitality shows that travelers appear to be less interested in socializing and beach parties and preferring to be alone.
Today's travelers seem to dislike human interaction when booking a vacation, research shows, and travelers prefer contactless technology.
A whopping 73% of travelers prefer hotels that employ AI technology to reduce their social interaction with staff or other hotel guests.
Additionally, the report revealed that travelers do not expect to speak to any staff when they check into a hotel.
According to Oracle Hospitality's report,Most travelers prefer to use their mobile phones to order food, check in and check out while traveling。
Surprisingly, travelers don't even want the daily room cleaners to touch anything in their rooms. Less than a quarter of travelers surveyed expect hotel cleaners to keep their room tidy every day.
Beyond that, some travelers want digital artwork or NFTs in their rooms.Travelers expect Netflix or other on-demand entertainment to work seamlessly with their games or personal streaming。
Voice-activated controls for door locks, temperature and lighting are also popular as part of hotel room amenities. Some 43% want it included in the customer experience.
The survey also revealed that travelers now dislike interacting with travel industry workers.
In addition, the report showsTravelers love fashion and high-tech personalization. They'd much rather be able to choose their room and floor, and pre-screen properties through the metaverse, paying only for specific amenities.
They don't mind paying more if they can choose specific amenities, views, rooms, floors and other services that make up a great vacation experience.
The original text comes from bitcoinist, compiled and organized by Blockchain Knight, the English copyright belongs to the original author, please contact the editor for Chinese reprint.
The original text comes from bitcoinist, compiled and organized by Blockchain Knight, the English copyright belongs to the original author, please contact the editor for Chinese reprint.
