Bitget releases explanation on abnormal transactions of VOXELUSDT contract trading pair

Odaily News According to official news, Bitget released a statement on abnormal transactions of VOXELUSDT contract trading pairs, which stated: "During the period from 16:00 to 16:30 (UTC+8) on April 20, 2025, we observed that the trading volume and transaction price of VOXELUSDT contract trading pairs on the Bitget platform were abnormal. Upon investigation, some users' suspected market manipulation during this period triggered the platform's risk control system. The trading, deposit and withdrawal functions of the relevant accounts have been temporarily suspended, and the remaining users have no impact, and the platform funds are completely safe.
In order to maintain a safe and fair trading environment, we will conduct risk control measures on accounts involved in abnormal transactions within the next 24 hours, and restore the restricted functions of the relevant accounts after completion. At the same time, for users who actively participated in VOXELUSDT contract transactions and suffered losses on the contract positions during 16:00-16:30 (UTC+8) on April 20, a corresponding compensation plan will be launched. Please contact Bitget official customer service to submit a work order. In the future, Bitget will continue to optimize the risk control system and launch more security measures to protect the rights and interests of the majority of users. Thank you for your support and understanding. "