He Yi Responds to User Account Restrictions Controversy: VPN Usage Triggered Risk Control, Accounts Switched to Withdrawal-Only Mode
2026-02-14 12:52
Odaily News In response to user reports of account restrictions, Binance co-founder He Yi stated on the social platform X that the situation may be caused by using a VPN to connect to countries or regions where Binance cannot provide services. The system adjusts the account to "withdrawal-only mode," requiring contact with customer support for resolution. Previously, some users claimed to have experienced account restrictions or asset freezes on Binance and other exchanges. Binance emphasized that it is continuously increasing compliance investments and implementing risk control measures in accordance with regulatory requirements.
