Binance exposes a new type of scam: users fabricate evidence of "executive fraud" in an attempt to induce customer service to make statements.

Odaily Planet Daily reports that Binance customer service representative Sisi disclosed a new type of scam targeting Binance and its users on the X platform, reminding users to be vigilant and pay attention to the security of their funds.

According to reports, a user complained to the platform that they were defrauded of funds by a "Binance executive" who promised to assist in resolving the issue but then became unreachable after receiving the money. Binance's investigation revealed several anomalies: First, the so-called "executive" failed to verify any crucial information during the chat, yet the user transferred funds directly; second, the address the user claimed to have used for fraud was, upon verification, highly likely, controlled by the user; third, the user could not provide complete chat logs, claiming the other party had enabled privacy mode, and could only provide screenshots of subsequent questioning; fourth, the object of the questioning was a genuine Binance executive account, but the executive was unaware of the relevant communications.

Further investigation revealed that this was a staged fraud. The user forged chat logs and transfer receipts (the transfer logs came from a certain escrow platform), falsely claimed that the original chat logs had been deleted, and then deliberately engaged in conversations with a real executive account to create two sets of screenshots of "executives." The user then submitted one set to customer service in an attempt to induce inappropriate responses and used public pressure as a means of coercion.

Sisi stated that publicizing this case aims to remind users to guard against ever-evolving scams. Binance also emphasized that the platform will not proactively contact users through unofficial channels, nor will it request users to transfer funds or pay fees to designated addresses. Binance will resolutely expose and pursue legal action against any attempts to frame the platform or mislead users through fraudulent means.