Odaily News According to the official announcement, Binance said it has learned of reports that users have received fake text messages from scammers, and found that users in Bahrain are particularly vulnerable to being targeted. Binance said that it will never contact users by phone, and we do not operate any call centers. SMS is only used to send OTP codes and does not come with a call center number. The only trusted source is the official Binance.com website and application.