Editors Note: This article comes fromimToken（ID：imToken）, published with permission.
Editors Note: This article comes from
, published with permission.
The transfer of the blockchain is instant. That is to say, when the transfer is confirmed from the blockchain, the currency has already arrived at the receiving address. but did not write the IOU to you.
Why does this happen?
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Why does this happen?
The most common reason is to transfer to the wrong address. Most exchanges will assign separate addresses for each currency. If you do not recharge according to the address given by the exchange, you will not be able to receive your account. For example🌰: When you mistakenly transfer BTC to the BCH recharge address in the exchange, it will not be credited. The second is that the remarks are not filled in. The recharge addresses of some currencies in the exchange are the same, so they need to be distinguished by remarks. The memo is a unique identifier assigned to each account by the exchange. They use the memo to identify the source of the recharge and update the balance of the corresponding account. For example🌰: When using imToken to transfer EOS to the exchange, in addition to filling in the receiving address, you also need to fill in the remarks. Another situation is that the exchange system is maintained, so your deposit application will also be delayed.
Take an example🌰: the maintenance announcement of the exchange.
The amount you deposit to the exchange does not meet the minimum deposit requirement of the exchange
The exchange has not listed the coins you transferred in
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How should it be handled?
Wrong solution: Send the screenshot of the transfer to the imToken staff, requesting to withdraw or cancel the transfer.
The correct solution: Send the transaction number to the exchange staff and explain the situation, let them help you with manual processing, or negotiate with the exchange to transfer your coins back.
