Binance Responds to VIP Service Criticism: There Is Still Much Room for Improvement

Odaily reported that He Yi forwarded a response from Binance customer service representative sisi regarding VIP service criticism on X platform, stating: "Binance's user-centric VIP contact channel definitely still has room for optimization, but we won't use optimization as an excuse. So whether now or in the future, if you can't get through to the colleague on duty, you can always contact any one of us directly. No matter if they are the person in charge of your issue, we will follow through on the matter for you. All-staff customer service has never been just empty words."