CoinDCX: User assets are not affected and trading activities are operating normally

2025/07/20 00:20

Odaily News Sumit Gupta, co-founder of Indian cryptocurrency exchange CoinDCX, said in a post: “One of our internal operational accounts used to provide liquidity on partner exchanges was compromised by a sophisticated server intrusion. I confirm that the CoinDCX wallet used to store customer assets was not affected and is completely safe. Before sharing further details, I would like to emphasize the following points:
- No user funds were affected;
-User assets are completely safe and protected in cold wallet infrastructure;
- All trading activities and INR withdrawals are operating normally.
The incident was quickly contained by isolating the affected operational account. Since our operational account is separate from customer wallets, the risk was limited to this specific account and would be borne entirely by us - from our own reserves.
Our internal security and operations teams are working around the clock with leading cybersecurity partners to investigate this matter, patch any vulnerabilities and trace the flow of funds. We are working with our exchange partners to stop and recover the assets, including launching a bug bounty program soon. Every security incident is a learning opportunity, and we will take the lessons from this incident to further strengthen our platform.”

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